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| HOME ABOUT COOPERSVILLE CITY SERVICES A TO Z CITY GOVERNMENT DEPARTMENTS GOVERNMENTAL LINKS | ||||||||||||||||||||||||||
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Water and sewer is billed according to usage. Water and sewer bills are mailed near the end of February, April, June, August, October and December. Full payment of bills mailed in February is due by April 10th, April bills are due June 10th, August bills are due October 10th, and December bills are due February 10th. A penalty of 10% of the current charges for water and sewer will be added to any account paid after the due date. Occasionally you may receive an estimated bill. An estimated bill is generated by our computerized billing system when circumstances such as inclement weather, inaccessible or obstructed equipment, locked gates so that our service personnel are unable to read the meter, or if the meter is broken. We may also estimate usage when there are questionable changes in current consumption compared to historical usage. A bill that is higher than expected, but not due to outside watering, may indicate leaking toilets or pipes. In fact, one leaking toilet can lose a lot of water. One way to check for leaks in the toilet is to put some liquid food coloring into the top of your toilet tank, wait at least 20 minutes, and then check the toilet bowl. If the color has seeped into the bowl, you have a toilet leak. Also make sure that outside hose bibbs and faucets are turned off. Tracking your water usage is as simple as tracking the mileage on your car. Just take a look at your water meter and read the numbers on the dial. To determine your water usage, subtract your previous reading from your current reading. We offer property inspections to help you determine whether a plumbing fixture is leaking. However, city personnel will not do any repair on your plumbing or fix leaks. If you suspect a leak, we encourage you to contact a plumber. A delay in investigating the reasons for increased consumption at a property can result in a future high bill. The City may shut off and discontinue the supply of water to any premises for nonpayment of water and sewer charges when due. If water or sewer charges for services furnished to any premises are not paid within thirty days after the due date thereof, water service to such premises will be shut off and discontinued and will not be restored until all such charges and penalties have been paid. All questions regarding your utility bill should be directed to the Water Department at (616) 997-9731. If you are moving, be sure to call for a final reading on your account. The Water Department will need a forwarding address for the final billing. Water and Sewer Inspection Fees Water : Sewer: Utility Billing Rates Service Charge: Water: $2.52 + $6.00 (Service Charge per Billing Period) $4.683 per 100 cubic feet + $11.00 Water Turn off Fee: Water Turn on Fee: Emergency services are available 24-hours a day, seven days a week, and 365 days a year. Call 911 and the appropriate service personnel will be notified. Water only accounts are available by contacting the Water Department at 997-9731. A water only account would monitor all water used on the outside of the home. To establishing a water only account: A plumbing permit is required so that internal and external water usage can be monitored separately. Includes inspection by a city official. Purchase of an additional water meter so that the usage could be monitored separately from the usage of water and sewer. Current fee for a second 5/8” meter is $367.00. Trunkage fees would also be charged (based on a 5/8” meter) in the amount of $500.00. Each billing period, two bills would be sent. One bill is for water and sewer usage inside the home and the other bill is for water only outside of the home. Cross Connection Control Program When cross connection or faulty backflow protection devices exist within the public water system, the public drinking water is compromised. Cross connection is an arrangement of piping which could allow undesirable water to enter your water system as a result of backflow. State law requires the City of Coopersville to inspect commercial and industrial facilities within the city limits to ensure the safety of the city’s water system. The City Council approved the Cross Connection Program in 2002 and personnel from the Water Department continue to inspect facilities for compliance. The city recommends that homeowners consider cross connection within their homes. Areas of concern would be underground sprinkling lines, private wells hooked to homeowner’s water system or outside hose spigot without the proper vacuum breaker. If you have any questions or would like further information, please call the Water Department at (616) 997-9731. Here are a few tips to keep your water flowing freely all winter….
In the Bathroom… Two-thirds of the water used in an average home is used in the bathroom, so it’s probably where you can most reduce your usage. Too many people take 20 minute showers – using five to 10 gallons per minute. That’s a lot of wasted water. Take shorter showers and use low-flow shower heads, which can reduce excessive water use by as much as two-thirds. For baths, fill the tub only half way. That can save up to 25 gallons of water. A toilet uses a lot of water – two to seven gallons for each flush – so never use it as a garbage can. Gum wrappers, cigarette butts, spiders, diapers or anything that can be discarded into the garbage can should not go into the toilet. Installing a toilet dam is also very effective in saving water. A dripping faucet or fixture can waste 3 gallons a day.
In the Laundry Room… A washing machine uses 40 or more gallons of water per load, so save up for a full load and makes your water work efficiently. If your machine can be adjusted, remember to reset the water level for smaller loads. In the Kitchen… Automatic dishwashers use the most water in kitchens – approximately five gallons per run. Always run your dishwasher with a full load and when washing dishes in the sink, be sure not to let the water run excessively. It’s always more efficient to use one pan of soapy water for washing and a second pan of hot water for rinsing. Installing a low-flow faucet aerator can save as much as two gallons of water per minute. Outside… Try to water your lawn, garden and flowers before 9:00 a.m. and after 5:00 p.m. Also, be sure your sprinklers are positioned to water your lawn and not the pavement. The use of mulch, special grouping of plants according to water needs will help conserve water. When washing your car, wet it quickly, turn off the spray, and then wash it with soapy water from a bucket. Finish by rinsing quickly. If possible wash on a grass area. Use a broom, not the hose, to clean dirt off the pavement and driveway. Digging or working near overhead electric wires? (There is no charge for this service) ********* EPA’s Safe Drinking Water Hotline 1-800-426-4791 Coopersville Sanitary Sewer System The original vitrified clay sewer system was constructed in 1903. This system served the downtown area. The next major construction occurred during the 1930’s. During this time, extensions were constructed downtown and a treatment plant was constructed on Main Street. The sanitary sewer system and treatment facility were completely renovated in the early 1970’s. A sanitary trunk line was constructed from the lift station near I-96. A new treatment facility was constructed south of the expressway, with four wastewater lagoons. In 1989, lagoon 1 was split into two mixing aerated lagoons utilizing floating aspirator type aerators. Chemical addition was provided in lagoons 3 and 4. The bottom two feet of each lagoon is designed for storage of chemically precipitated sludge. A building for storage and feed equipment was erected. Lagoon 5 is not involved in daily operations, but is available for emergency storage. The majority of the sanitary sewer is 8” in diameter. The sanitary water flows into the lift station by gravity where it is then pumped under the highway to the treatment plant. The operator at the treatment plant controls the lift station where he is able to utilize any combination of pumps to meet the current demand. The Superintendent and operators all have the ability to handle the responsibility for the entire water and sewer system if the need arises. This demands that all personnel be well trained. Some of their duties are to rebuild and maintain machinery and motors, repair and modify electrical circuits and controls, inspect sewer main construction, wastewater lab analysis and maintain buildings and grounds. The EPA and the Michigan Department of Environmental Quality approve all of the treatment process. Monthly reports are submitted to the Department of Environmental Quality. Grease blockages in sewer pipes are common causes of sewage overflows and basement backups. Grease is a byproduct of cooking and comes from meat fats, oils, shortening, butter, margarine, food scraps, sauces and dairy products. Help yourself, your neighbor and the environment and never pour grease down the drain. Remember that home garbage disposals do not protect your (or our) plumbing system from grease.
Help yourself, your neighbor and the environment! Sewage Disposal/Storm Water System Event In the event that you experience sewage/storm water coming up a drain in your home, water leakage in the area of the water meter, on the service running into the house, or from the water main out in the street immediately call the Water and Sewer Department for the City of Coopersville at 997-9731 or after hours call 911. What do I do first? Call the Water and Sewer Department at 997-9731. Service personnel will assist in determining the cause of the backup and will give you further directions. What are the dangers? DO NOT walk in standing water in your basement if the water is over electrical outlets. Have the electric company shut off the electricity (toll free 800-477-5050). DO NOT touch the fuse box or any plugged-in cords in appliances until the electricity is shut off. Touching these or any other electrical source could result in electrocution. DO NOT relight gas appliances until checked by the gas company (toll free 800-303-0752). DO NOT light matches until the gas is turned off. How Do I Begin Clean Up? Much of the damage that occurs can be minimized if action is taken immediately.
After service personnel from the city have been to your home and determined that a sewer backup or storm water incident has occurred, the city clerk will provide you with a claim form. Once you complete the claim form, please forward the form and supporting documentation to the City Clerk at 289 Danforth Street, Coopersville MI 49404. If the City’s responsibility is established, all claims will be adjusted on an “actual cash value” basis. Definition: Sewage Disposal System means all interceptor sewers, storm sewers, sanitary sewers, combined sanitary and storm sewers, sewage treatment plants, and all other plants, works instrumentalities, and properties used or useful in connection with the collection, treatment, and disposal of sewage and industrial wastes, and includes a storm water drain system under the jurisdiction and control of a government agency. Adopted: November 25, 2002
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